Shipping Information

We ship quickly!

If the order is lightweight, first class shipping will display as an option and can be chosen for $3.95.

Contiguous 48-States USA orders, any size, ship for just $4.95 for orders up to $49.00.

FREE SHIPPING for all 48-States USA orders $49.00 and up.

free shipping on diapers over 49


 Returns information is on the Terms and Conditions page.


Shipping for HI, AK and non-contiguous USA orders are calculated by weight and will display for you in the checkout.


Most orders leave here within a few hours of being placed to within 24 hours of being placed on business days, and we usually ship through the post office, UPS or FedEx with tracking and very light orders are usually sent by USPS First Class Mail. Depending on location, transit time is usually 3-5 business days, but the box leaves here quickly so it's as fast as it can be. None of these methods offer guaranteed delivery dates. See below for rushed shipping/guaranteed delivery dates. 

Rushed Shipping Information:  For rushed shipping methods, please contact us. 

Shipping Methods:  We usually ship by UPS Ground, FedEx or USPS Priority Mail or First Class Mail in our discretion. Orders may shipped by UPS Ground or Fed Ex, so please provide your street address, and your e-mail address if you would like your tracking number. We do ship very quickly, but if you are west of the Mississippi and ordering a heavy order (diapers are heavy, covers are light), be aware that UPS Ground can take five to eight days in transit. We usually consider an order heavy if it is 5 or 6 pounds or more, but that varies based on the volume of the order. If you use a PO Box, please put your PO Box in line one of the address field and your physical address in line 2. This way we can ship any method without having to contact you first. Thank you. 

Local Pickups:  Here is the link for local pickup information. We do not have a store, but you can order online then come inside at the loading dock to pick up your order. 

We DO ship to US Military addresses.

We reserve the right to refuse any order in our discretion.

International, Canada: Green Mountain Diapers does not ship internationally. More information about international shipping, freight forwarders and some other helpful links: International Shipping Information.


We are happy to ship your package to a hotel for you if you would like. We are not responsible, however, if the package does not arrive on time, is lost or refused by the hotel. Orders returned to us will be refunded with all shipping costs deducted from the refund.

First you will need to contact the hotel and let them know you will be receiving a package. Make a note of the hotel staff person that knows about this. Then place the order and in the Order Notes section please provide the following information:

Name of hotel guest

Dates of hotel stay

Name of person at hotel who knows about the package

Date you would like the package to arrive

Please make sure we have the best contact information for you should we have any questions.


Contact Us

Our address is:

Green Mountain Diapers

74 Cotton Mill Hill Unit A220

Brattleboro, VT  05301    USA

Telephone: 800-330-9905.  Local Phone: 802-254-7361.  You may call us regarding an existing order or if you have questions, but email is preferred.  You can e-mail any questions you have to or go to the Contact Us Link  at the bottom of every page.

Returns information is here.

For accessibility, we do provide telephone information and telephone ordering.  Call us at 800-330-9905.



Returns information is on the Terms and Conditions page.