Shipping Information

We ship fast!

If the order is lightweight, first class shipping will display as an option and can be chosen for $2.95.

Contiguous 48-States USA orders, any size, ship for just $4.95 for orders up to $49.00.

FREE SHIPPING for all 48-States USA orders $49.00 and up.

free shipping on diapers over 49

 

 Returns information is on the Terms and Conditions page.

 


Shipping for HI, AK and non-contiguous USA orders are calculated by weight and will display for you in the checkout.

 

Most orders leave here within a few hours of being placed to within 24 hours of being placed on business days, and we usually use USPS Priority mail and that's fast! If your order is large and heavy, it will ship UPS with tracking and very light orders might go first class. Depending on location it can be quick or at most 5 business days, but the box leaves here quickly so it's as fast as it can be.

About our shipping: 1 dozen newborn prefold diapers actually costs $11.95 to ship in a USPS medium flat rate box. A large flat rate priority mail box really does cost $16.35, but our flat rate is only $4.95 so hey, our shipping rates are a good deal. Check this info at the USPS website. Commercial base prices are the prices we pay, not retail.

Rushed Shipping Information:  For overnight shipping, please contact us.

Shipping Methods:  We usually ship by UPS Ground or USPS Priority Mail in our discretion. Heavier orders will be shipped by UPS Ground, so please provide your street address, and your e-mail address if you would like your tracking number. We do ship very quickly, but if you are west of the Mississippi and ordering a heavy order (diapers are heavy, covers are light), be aware that UPS Ground can take five to eight days in transit. We usually consider an order heavy if it is 5 or 6 pounds or more, but that varies based on the volume of the order.

non-48 states HI, AK and non-continental All orders weighing 15 ounces or greater are shipped via USPS Priority Mail.  The shipping charge is $6.95 up to 7 pounds.  Over 7 pounds, the shipping charge is $1.00 per pound and is automatically calculated on the order checkout page.

local pick up information   Local Pickups:  Here is the link for local pickup information. We do not have a store, but you can order online then come to the loading dock to pick up your order.

We do ship to US Military addresses. We reserve the right to refuse any order in our discretion.

International, Canada: Green Mountain Diapers does not ship internationally. We do not accept international credit cards. More information about international shipping, freight forwarders and some other helpful links: International Shipping Information.

SHIPPING TO A HOTEL

We are happy to ship your package to a hotel for you if you would like. We are not responsible, however, if the package does not arrive on time, is lost or refused by the hotel. Orders returned to us will be refunded with all shipping costs deducted from the refund.

First you will need to contact the hotel and let them know you will be receiving a package. Make a note of the hotel staff person that knows about this. Then place the order and in the Order Notes section please provide the following information:

 

Name of hotel guest

Dates of hotel stay

Name of person at hotel who knows about the package

Date you would like the package to arrive

Please make sure we have the best contact information for you should we have any questions.

 


Contact Us

Our address is:

Green Mountain Diapers

74 Cotton Mill Hill Unit A220

Brattleboro, VT  05301    USA

Telephone: 800-330-9905.  Local Phone: 802-254-7361.  You may call us regarding an existing order, but email is strongly preferred. Ordering must be done online. You can e-mail any questions you have to support @ greenmountaindiapers.com. Go to the Contact Us Link

at the bottom of the left hand navigation column. Returns information is here.

 


For your gift-giving convenience we offer gift wrapping service. Wrapping service can be purchased here. Gift wrapping may delay shipping by one business day.

gift wrapping

This is and example of what a dozen newborn prefolds, 2 diaper covers and a Snappi fastener will look like when wrapped.

Returns information is on the Terms and Conditions page.


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